The fact is that the impression you make upon those with whom you come in contact is a tremendously important factor in your advancement and success. If you can find out what people honestly think of you, you may be able to make adjustments which will remove obstacles and clear the way to success and growth.......The ability to receive criticism graciously and to give it tactfully to others is the mark of a man of ability and balance.
- Ralph C. Smedley
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